We are pleased you have chosen Toby's Pet Care to provide you with complete peace of mind for your furry family members. Below you will find step-by-step instructions on how to get started as a new client along with all of the information that is required prior to our Meet & Greet.
As always, if you have any questions, please don't hesitate to call the office at (559) 813-5877 or send us an email at Eddie@TobysPetCare.com
Let's get you registered!
Step One: Sign Our Policies & Procedures
Our policies and service agreement go over everything you can expect from us as your trusted pet care provider and in turn, what is expected of you as our client. Our rates, visit lengths, key and payment policy are just a few of the topics we cover. To read and sign, click the button below (will open in a new page)
Step Two: Create and Complete Your Client Portal
Our client portal is our encrypted online hub where we gather all of your information to provide the best possible care. Skipping pen and paper ensures your information is secure, protected, and that nothing ever slips through the cracks 😉
Through your client portal you will be able to input information such as: your emergency contact, vet info, pet care instructions, put in service requests, make payments and so much more. Images are shown below to help guide you, but we promise you the process is quite straightforward.
To get started, click the button below (will open in a new page)
Step Three: Email us Three Dates & Times For Our Meet & Greet
After steps one and two are fully completed, please email us three different dates and times when you would be available to schedule a Meet & Greet. Please note Meet & Greets will not be scheduled until all of the information above is completed. We also require a refundable $15 registration fee due at our consultation.
Click the button below to email us your three dates and times or simply reply to the 'New Client Registration' email you were sent.
*During busy periods or for last minute registrations, we may instead give you a set of dates when we are available to meet with you. For these times, our availability will be sent to you along with your New Client Registration email.